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Technical Documentation & User Training Service
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Our focus on product-related documentation allows us to efficiently utilize people, process, and infrastructure to create effective, quality-assured deliverables with a difference. Our online help systems provide dynamic, usable, product-related deliverables in a soft format.
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Our milestone approach maps at every project phase ensure quality and timely delivery. We follow strict guidelines and we deliver the highest standards of grammar and usability.
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Technical Documentation Services
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Technical writing
Editing
Indexing
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Graphics and illustration
Project management
Content conversion
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Technical Documentation Deliverables
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User guides
Online help with all features (search, index)
Online documentation
Web pages
Operator's manuals
Programmer's guides
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Administrator's guides
Technical reference manuals
Work flows/work integrations
System design documents
Process documentation
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Delivery Formats
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Adobe PDF
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
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RoboHelp
Visio
Adobe FrameMaker
Adobe PageMaker
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User Training
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We deliver cost-effective, customized learning and change management solutions to help you realize the benefits of new technology. While technology enables change, people make it happen! By focusing on the requirements for each user group, we help employees learn critical skills faster, easier and more cost-effectively. Our training is tailored to your unique workforce requirements and specific applications. We also ensure that materials are deployed online to provide ongoing performance support, when and where needed.
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Format Choices
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Web-based training
Computer-based training
Self-paced instruction
Instructor-led training
Integrated combination
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Process
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Our client-proven process includes a thorough discovery phase and a methodical revision phase, which offer significant advantages:
In-depth knowledge of client goals and material
Understanding of learner needs
Fast and efficient development
Unequalled editing
Quality assurance
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Infrastructure
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Management reporting applications, which support comprehensive client reporting
Secure, partitioned data storage to accommodate team structure and client confidentiality
Duplicate server and storage infrastructure, which supports and secures all applications and development tools
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People
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Because we place a premium on instructional design skills, our team conducts a thorough needs assessment prior to the start of the course development process.
This evaluation determines the specific knowledge gaps. Our designers then work with clients to establish the correct instructional treatment.
Additionally, we work with subject matter experts to identify and ensure the course material content meets all technical and developmental standards.
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For more information on our Documentation & Traning programs contact us today at sales@navedas.com
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